Update of 2022-01-21
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://www.dronexperts.com/ (the “Site”).
THE PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, when you browse the Site, we collect information about the different web pages or products you visit, the web sites or search terms that directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “device information”. We collect device information using the following technologies:
– Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
– Log files” track actions on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages and date/time.
– Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the site.
In addition, when you make or attempt to make a purchase on the site, we collect certain information about you (including, but not limited to, your name, billing address, shipping address, telephone number and e-mail address).
We call this information “order information”.
Please be aware that your payment information (including credit card numbers and billing address) is not stored or processed on our servers to ensure maximum security of your data.
In this way, we also collect offline data, data about purchases made to ensure that our marketing could help you and help us offer the right product at the right time. When we refer to “personal information” in this privacy policy, we mean both device information and order information. We also collect your choices and information when you sign up for our mailing list.
You may receive emails that may include company news, product news, product updates, etc. The mailing system allows users to unsubscribe from the list. You will find instructions at the bottom of each email or newsletter form.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the order information we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). In addition, we use this Order Information to:
– Contacting you;
– Review our orders for potential risk or fraud;
– Where consistent with the preferences you have provided to us, provide you with information or advertisements relating to our products or services.
We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by generating analytics about how our customers navigate and interact with the site, and to evaluate the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your personal data with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store.
We also use Google Analytics to help us understand how our customers use the site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising, for your information, here is a list of services we use for our marketing:
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous and manage your ad suggestion on Google Ads https://support.google.com/google-ads/answer/7498247?hl=en
YouTube https://support.google.com/youtube/answer/7123737?hl=en
LinkedIn: https://www.linkedin.com/psettings/guest-controls
Twitter https://help.twitter.com/fr/safety-and-security/privacy-controls-for-tailored-ads
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you may opt out of certain of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
DO NOT FOLLOW
Please note that we do not change our site’s data collection and use practices when we see a “Do Not Track” signal from your browser.
YOUR RIGHTS If you are a Canadian resident, you have the right to access the personal information we hold about you and to request that this information be corrected, updated or deleted (Access to Information Act https://laws-lois.justice.gc.ca/eng/acts/A-1/). If you wish to exercise this right, please contact us at the address below. In addition, if you are a European resident, we inform you that we process your information in order to perform contracts we may have with you (for example if you place an order on the site), or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to Canada.
DATA RETENTION
When you place an order on the site, we keep your order information on file until you ask us to delete it.
MODIFICATIONS
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info (at) www.dronexperts.com or by mail using the contact information provided below.
SENDING LIST
To unsubscribe from the DroneXperts mailing list, at any time, send a request indicating your wish to unsubscribe from our mailing list to info (at) www.dronexperts.com, our team will complete the process within 30 days of your request.
Cookie Policy
Update/Mise à jour 2022-01-21
What are cookies?
As is common practice on almost all professional websites, this site uses cookies, which are tiny files downloaded to your computer, to enhance your experience. This page describes the information they collect, how we use them and why we sometimes need to store these cookies. We will also explain how you can prevent these cookies from being stored, but this may degrade or “break” some of the functionality of the site.
How we use cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended to leave off all cookies if you are not sure whether you need them or not in case they are used to provide a service you use.
Disabling Cookies You can prevent the installation of cookies by adjusting your browser settings (see your browser’s help file for instructions). Please be aware that disabling cookies will affect the functionality of this site and many others you visit. Disabling cookies generally disables certain features and functions of this site. It is therefore recommended that you do not disable cookies.
The cookies we set
Account-related cookies
If you create an account with us, we will use cookies to manage the registration process and general administration. These cookies are usually deleted when you log out, but in some cases they may remain to remember your site preferences when you log out.
Connection-related cookies
We use cookies when you are logged in to remind us of this fact. This saves you from having to log in every time you visit a new page. These cookies are generally deleted or erased when you log out to ensure that you can only access restricted features and areas when you are logged in.
Cookies related to e-mail newsletters
This site offers newsletter and email subscription services and cookies may be used to remember whether you have already subscribed and to indicate certain notifications that may only be valid for registered/unregistered users.
Form-related cookies
When you submit data via a form such as those found on contact pages or feedback forms, cookies may be created to store your user data for future correspondence.
Third-party cookies
In some cases, we also use cookies provided by trusted third parties. The following section details the third-party cookies you may encounter on this site.
This site uses Google Analytics, which is one of the most widely used and trusted analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies may track things like the amount of time you spend on the site and the pages you visit so that we can continue to produce engaging content. For more information on Google Analytics cookies, please visit the official Google Analytics page.
From time to time, we test new features and make subtle changes to the way the site is delivered. When we are still testing new features, these cookies may be used to ensure that you have a consistent experience on the site while ensuring that we understand which optimizations our users value most.
As we sell products, it is important for us to understand the statistics of how many visitors to our site actually make a purchase and as such, this is the type of data these cookies will track. This is important to you because it means we can make accurate business forecasts that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect to your social network in different ways. In order for them to function, the following social media sites, including LinkedIn, Facebook, will place cookies on our site that may be used to enhance your profile on their site or contribute to the data they hold for various purposes described in their respective privacy policies.
For more information
We hope this has clarified things for you and, as we mentioned earlier, if you are unsure about the need for an item, it is generally safer to leave cookies enabled in case they interact with any of the features you use on our site.
However, if you are still looking for additional information, you can contact us by one of our preferred means of contact: Email: info (at) www.dronexperts.com