The conduct of inspections is a standard procedure in the insurance industry, both at the commercial and the individual level. These allow the insurer to collect data about a property or assets and therefore provide clients with the coverage they need to protect their properties.
In the U.S. in 2016, the insurance company Allstate used drones for spring storm claims. It took the company only 4.5 days to come up with a repair estimate from the time a customer reported damage. Typically, this process takes 11 days, said Glenn Shapiro, Allstate’s executive vice president of claims at the time.
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