Drones in the service of insurance

Data collection for insurance

The conduct of inspections is a standard procedure in the insurance industry, both at the commercial and the individual level. These allow the insurer to collect data about a property or assets and therefore provide clients with the coverage they need to protect their properties.

In some cases it also allows the insurer to determine the risks that may lead to a claim. Drone photography is generally used to document the case, from a height, over large areas and to facilitate the interpretation of the report or to perform measurements.

The potential use of the drone for the industry

Fires

Flooding as we know it in some areas.

Breakage or major damage (hurricane, earthquake or other incidents).

Natural disasters (landslide, rock fall).

In the U.S. in 2016, the insurance company Allstate used drones for spring storm claims. It took the company only 4.5 days to come up with a repair estimate from the time a customer reported damage. Typically, this process takes 11 days, said Glenn Shapiro, Allstate’s executive vice president of claims at the time.

Calculation of surface areas and measurements of buildings by photogrammetry.

Pre- or post-disaster documentation.

Inspection of heating appliances or inaccessible areas such as roofs.

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